Job Title: ITIL Specialist (Ref Code: 4-10-12 KF 1)

Location: Washington, DC

Duration: Long Term

 

Skills Needed:

 

ITIL Specialist with in depth knowledge of ITIL transition and operational Felicle phases, specifically Change, Release, and Problem Management for an enterprise organization.
ITIL Foundation certification a must
Experience in Operations is a must
Experience in Incident Management, Change, and Problem Management
Experience Required:
ITIL Foundation certification a must
Experience in Operations is a must
Strong background in Operations, Incident, Change, Problem Management or Service Level Management
Ideal experience with developing or modifying processes and procedures.
Lead the effort for change within the organization
Must be able to monitor compliance of Clients policies
Develop reports on compliance using Crystal Reports
Provide training and guide staff on the procedures.
Must have a broad knowledge of IT application and infrastructure changes to evaluate potential impact on the business and users.
Making sure that the new processes are implemented and adhered to.
Querying reports in SQL
Experience with Remedy (7.6)

 

Send The Resume to Careers@iormyx.com With the Ref Code

 

 

 

Thanks,

Gokul Gopinath|703 859 8531|iORMYX inc.

www.iormyx.com
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