Position: CCNA/CCNP Network Engineer (Ref code: 040714-JANQUI-EX-IO32.5-JOH)

Location: CINCINNATI, Ohio

Duration: 2 Years

 

PROJECT:
- participates in and provides leadership in the development, deployment and support of infrastructures, applications and technology initiatives, both from an architectural and operational perspective in conjunction with existing standards and methods of delivery.
- considered SME in technology field and depending on the individuals actual role, has expert knowledge of equipment, protocols, technologies, software development, services, and/or monitoring tools.

REQUIRED EXPERIENCE:
- 5 years of relevant years in the network. Total experience could be 8 - 10
- CCNA/ CCNP certification
- Nice to Have: CCIE certification

- Extensive experience in the troubleshooting and management of data infrastructure networks
- Hands-on experience in troubleshooting Cisco routers, Catalyst and IOS switches (65xx, 45xx, 35xx series).
- Expert knowledge in enterprise-level networking with knowledge in TCP/IP, Routing Protocols (OSPF and BGPv4, etc). Specific knowledge of BGP, OSPF and IP protocols in an MPLS Environment.
- Experience working on CoS, QoS, WRED and related quality of service parameters.
- Good understanding of high availability fundamentals (HSRP and VRRP)
- Hands-on experience of LAN switching technologies: STP, Trunking, Etherchannel
- Knowledge of VPN technologies and IPSec and GRE protocols.
- Understanding of network protocols like FTP, TFTP, NTP, SNMP, DNS, DHCP
- Exposure to Multicast environment and knowledge of multicast protocols (IGMP, PIM)

DELIVERABLES:
- Fulfils a technical operational support role for LAN/ WAN
- Monitor, troubleshoot, and escalate production problems affecting the network
- Work with the service provider/ vendor in delivery of data network service, hardware and software to agreed service levels.
- Interfacing with clients, project management, and technical teams to develop appropriate solutions to business problems
- Defining comprehensive PDDs from a Customer Business Requirement
- Provide Tier 3/ advanced operational support and incident resolution for technology/ies and/or software solutions of focus
- Perform problem management - diagnosis, root-cause elimination activity , escalation, tracking and permanent resolution of complex incidents
- Maintain a high level of knowledge on the deployment of technologies and/or software solutions
- Demonstrate ability to take ownership, be accountable and build loyalty in order to deliver service excellence
- Responsible for ongoing governance of technical integrity and capacity management of systems
- Update standards/project specific documentation as necessary
- Focus on innovation & continued improvement in cost and quality of the technology services