JOB TITLE : Broadband Network Solution Sr. Service Engineer(Ref Code :01/03/12 RC)

DURATION: 6 MONTHS

LOCATION: (MORRISVILLE, North Carolina)

Send your resumes with Ref Code to careers@iormyx.com/gokulg@iormyx.com

JOB DESCRIPTION

The Senior Professional Services Engineer will be responsible for designing and delivering customer solutions for the professional services organization. This person has primary responsibility for the technical viability of a customer solution.
The Senior Professional Services Engineer will work with the sales staff, other delivery personnel, partners, and sub-contractors to successfully scope and deliver customer solutions. Key activities performed by the Senior Professional Services Engineer will include:
Technical solution analysis, architecture, and design
Delivery process definition (Implementation Strategies)
Migration and Database Conversion planning
Performance/Optimization Tuning
Integration/Interoperability Testing
Schedule management
This position reports directly to Professional Services Manager.

PRIMARY RESPONSIBILITIES

Provide Professional services for Tekelecs Diameter Signaling Router (DSR) Solutions.
Services provided include initial system implementation design and architect, network integration, system provisioning, capacity analysis, special feature implementation, Test Plan creation and execution and other services as specified by the support contract and statement of work (SOW).
Service delivery activities include on-site and remote implementation of new systems, technical discussions, and explanations of proposed solutions with customers, development of methods of procedure and other documentation as required by the customer.
Work with customers to ensure technical compatibility with third party products required for "turnkey" Solution implementations.
Create, maintain, and execute detailed Methods of Procedures (MOPs), Completion Notices (CNs), project plans, and schedules of activities and deliverables.
Design and Creation of use cases, call flows, policy rules, routing rules, and database query logic/scripts based on customers Business and Service Use Cases.
Support Pre-Sales activities such as demonstrations, trials, and Solution scope definition.
Participate in the design, delivery, and administration of a Mentorship program for Professional Services personnel and Partners.
Assist project managers with project planning and scheduling.

MINIMUM QUALIFICATIONS

Excellent interpersonal, organizational, communication and presentations skills
Ability to interpret and develop detailed network/system drawings.
Knowledge & experience of data communications concepts of network architecture, TCP/IP Protocol suite, SNMP, NTP, and troubleshooting
Knowledge & experience with the following LAN technologies: Ethernet (10/100/1000/10G), VLANs, Spanning-Tree, and switching knowledge
Knowledge & experience with VPN, IPSec, Routing Protocols/technologies
Knowledge & experience with network management, OSS systems, Cellular & Cable technologies (PCMM, DOCSIS), Voice/Video/Data integration
Knowledge & experience with hardware platforms and Operating Systems: Linux/Unix, Windows XP, HP Rack-mount server & Server Blade platform
Strong Knowledge/experience 3G & 4G Technologies: Diameter (RFC 3588) protocol/applications/interfaces, LTE/EPC/IMS architectures (PCRF, PCEF, MME, BBERF, CSCF, DRA, OCS, OFCS)
Working knowledge of SS7 Signaling, SIGTRAN, GSM and UMTS protocols
Knowledge & experience with SCTP, TLS, IPv4, IPv6
Knowledge & Experience of subscriber database technologies: HLR, HSS, SPR, EIR, ENUM, AAA, SDS, MySQL, DB query/scripting
Excellent problem solving/analytical skills.
Must be a self-starter and able to work independently with Field service experience in customer facing roles.
Ability to effectively deal with multiple activities, changing priorities, and proven problem solving and organizational skills.
Perform under pressure in critical situations.
Willingness to travel up to 70%, for domestic travel
Strong oral and written communications skills.
Must be able to clearly and effectively communicate work status, risks, and issues.
Support other duties and responsibilities of the Design Support & Professional Services organization.
EDUCATION AND TRAINING

BS required, MS preferred in Computer Science, Electrical Engineering or equivalent experience
7+ years experience in implementation of large scale service provider network infrastructures
3+ years working in the services Architecture/Design/Consulting industry.
Minimum of 2 years experience in the telecommunications industry with specialization in IMS, LTE/EPC, Subscriber Data Management, and Policy systems preferable
CCNP or equivalent IP networking certification preferred