Position: REMEDY Engineer  with CMDB.

Location: (HERNDON, Virginia)

Duration : Direct hire.

This is not a C2C position

Seeking a BMC Atrium CMDB consultant with experience extracting detailed customer requirements and implementing those requirements within Atrium CMDB 7.5+, utilizing the Atrium Integration Engine (AIE). The consultant will also have the aptitude to lend technical assistance during the analysis, design and implementation of BMC Remedy Service Management applications, for large Federal , enterprise and service provider clients. The candidate must have experience and knowledge in deploying core functionality in an out of box BMC Atrium CMDB system; this includes the ability to install the system on at least one server platform and one database. The characteristics of this position include: a working command of technology and architectural concepts; the ability to perform an analysis of client processes; ability to document and develop workflows for system functionality and customization. The successful candidate will work as part of a team on client engagements with some direct supervision.
Position Requirements
Must have development experience with BMC Atrium CMDB version 7.5+ and experience integrating Atrium CMDB with multiple federated data sources
Able to provide application support for the configuration, customization, and administration of the Atrium CMDB application in close coordination with the customer staff
Must have a good working knowledge of Service Desk processes (incident and problem management)
Familiarity and experience with other BMC tools, such as CLM, PractiveNet, Atrium Orchestrator, or BladeLogic highly desired
Familiarity with or ITIL certifications preferred.
Familiarity with BMC and non-BMC automation platforms (CA ITPAM, BMC Atrium Orchestrator, Microsoft System Center Orchestrator) highly desired
Must have BMC Remedy IT Service Management Suite experience on two of the ITSM modules, such as:
o BMC Remedy Service Desk
o BMC Remedy Asset Management
o BMC Remedy Change Management
o BMC Remedy Service Level Management
o BMC Service Management
Experience and a good working knowledge of the UNIX/Linux operating system is a plus
Experience with Java and XML is a plus
Familiarity with network/application operation and definition within the OSI model including IP, TCP, UDP and ICMP
Work with client management and staff to integrate the client's business objectives, current technical infrastructure and state of the art technologies into enterprise-wide solutions.
Design and/or assess operational processes for effective enterprise wide network and systems technology management.
Configuration Management certifications preferred.
Minimum of 4 years experience working with BMC Atrium CMDB and AIE
Minimum of 3 years of hands-on Service Desk implementation and integration, to include Remedy experience
A high degree of interpersonal skill in working with various levels of technical and business oriented individuals is required.
Prior experience in a consulting environment is preferred.
Ideal candidate will be based in the Washington, DC metro area.
Education Requirements
Degree in CS, EE or related MIS field preferred.