Job Title: TIBCO Manage File Transfer Engineer(ref code: 110413-KOUSHE-IO40-A-DAV)

Location: Woodlawn, MD

Duration: 6+ MONTHS

Employment type:1099/W2

Job Description:

Support all aspects of the Data Center Operations – Enterprise File Transfer.

Responsibilities:

Configures and troubleshoots new and existing TIBCO Managed File Transfer (MFT) installations.

Manages and supports MFT Internet Server, MFT Platform Server, and MFTCommandCenter.

Working with business leads to understand functional requirements, and then create technical specifications and solutions that ensure functional requirements are met efficiently.

Validates requirements. Documents functional specifications. Develops process models and use cases.

Monitors performance, availability and capacity of all equipment and identifying/reporting potential concerns to management.

Contributes to incident resolution by diagnosing and troubleshooting the incidents, gathering additional information, follows change control processes, updates incident tickets with current information, proactively documenting status for each incident ticket, escalating issues to other technical resources and/or management as appropriate, and participates/monitors the resolution and/or root cause analysis process.

Performs preventative maintenance on all MFT equipment and supporting equipment including ensuring entire environment is up-to-date by installing/applying latest security and recommended patches/fixes that are released by vendor.

Develops and documents standard operating procedures for end users and operations personnel.

Develops and documents system documentation. Develops reports.

Maintains understanding of software industry and provides direction for further solutions.

The position will be responsible to provide on-call support in a 24/7 environment for complex production impacting technical issues and work to troubleshoot and restore service.

Requirements:

* 4+ years experience with TIBCO MFT Internet Server and MFT Platform Server.

* Experience with Linux, RHEL Scripting and Shell.

* Experience with PERL, Java/J2EE, SQL, HTML, Java Script, XML, FTP.

* Experience with technical problem solving.

* Networking hardware and protocol basics (OSI Model, IPv4 addressing/masking, routing       protocols, ARP, NAT, VLAN, VIP, TCP/UDP)

* Proficient in network security, encryption tools, etc. (SSH, VPN)

* Proficient in software and hardware configuration management

* Proficient in creating technical documentation.

* Experience with technical problem solving

* Strong analytical/communication skills, customer service and interpersonal skills.

* Able to work independently and with a team to provide IT- and business-specific knowledge and      expertise, and create solutions that are aligned.

Please send your resume to:  careers@iormyx.com